inContact partners with Listen Up Espanol.

inContact, Inc. and Listen Up Espanol (LUE) announced their joint marketing and technology partnership.

“Our partnership with inContact will allow us to expand our business to premier clients in the customer service and lead generation segments where inContact is strong”

LUE provides native Spanish-speaking agents to accommodate a more personable, higher quality call experience for this rapidly growing group. The partnership with LUE will bolster inContact’s growing ecosystem of proven partners that optimize call center operations and the overall customer experience. Powered by the inContact cloud-based platform, LUE helps customers provide a compelling, differentiated service experience.

“We are really pleased to meet the Spanish language needs of our customers through our partnership with this premier provider,” said Paul Jarman, inContact CEO. “Listen Up Espanol has an outstanding reputation within their community and we’re proud to be a partner with them. With LUE’s center adding the inContact platform, inContact customers using our platform in their English language operations now have the option to also have a seamless reporting and monitoring structure in their Spanish language operations. This partnership really enables our customers to broaden their operations to accommodate the needs of a much larger portion of the U.S. population in a cost effective and user friendly manner.”