Customers from Miami, Los Angeles, Detroit, El Paso & Las Vegas call the most.

The average Verizon Wireless customer from Miami makes and receives more calls than Verizon Wireless customers from any other major U.S. city, according to the first Big City Wireless Use Study by Verizon Wireless, owner and operator of the nation’s most reliable wireless network. The other cities among the top five are Los Angeles, Detroit, El Paso and Las
Vegas.

“Even with all of the interest in new data services, the fact remains that our millions of customers coast-to-coast still look to Verizon Wireless for the fundamental and vital service of making and receiving calls — it’s what we do, first and foremost,” said Dick Lynch, chief technology officer and executive vice president — Network for Verizon Wireless.

With big cities defined as the top 50 by population based on U.S. census data, the Verizon Wireless study found Miami customers made and received an average of 298 calls per month — 9 to 10 calls daily — far and away the most calls on average of any major city. The study found that customers from Los Angeles talked second most, averaging 260 calls per month, just fewer than 9 calls per day. Rounding out the top five were Detroit, El Paso and Las Vegas, in that order, where wireless customers averaged more than 235 calls monthly.

Customers in the five most populous American cities, according to the U.S. Census, averaged more than 200 calls per month. Los Angeles customers placed second with an average of 260 calls per month, New York City placed 11th with 224 calls, Houston placed 19th with 214 calls monthly, Chicago placed 24th with 208 calls and Philadelphia placed 27th with 203 calls.
“Our study offers an interesting snapshot of how Americans have come to rely on their wireless service every day at home and on the road,” said Lynch. “That’s why we work so hard to ensure the quality and reliability of the nation’s most reliable wireless network, and to deliver the best wireless experience for our customers.”

The cities where wireless users averaged more than 200 calls per month were, in order of highest combined incoming and outgoing calls:

1. Miami, Fla. – 298
2. Los Angeles, Calif. – 260
3. Detroit, Mich. – 252
4. El Paso, Texas – 251
5. Las Vegas, Nev. – 235
6. Long Beach, Calif. – 233
7. Cleveland, Ohio – 230
8. Fresno, Calif. – 229
9. Memphis, Tenn. – 228
10. Nashville, Tenn. – 225
11. New York City, N.Y. – 224
12. San Jose, Calif. – 221
13. Fort Worth, Texas – 220
14. Scottsdale, Ariz. – 217
15. Dallas, Texas – 217
16. Phoenix, Ariz. – 217
17. Albuquerque, N.M. – 216
18. Atlanta, Ga. – 216
19. Houston, Texas – 214
20. Austin, Texas – 213
21. Mesa, Ariz. – 212
22. Milwaukee, Wis. – 211
23. Charlotte, N.C. – 211
24. Chicago, Ill. – 208
25. Tucson, Ariz. – 205
26. Virginia Beach, Va. – 204
27. Philadelphia, Pa. – 203
28. Indianapolis, Ind. – 201
29. San Diego, Calif. – 201

Callers from other big cities who made and received fewer than 200 calls were:

— San Francisco, Calif.
— Jacksonville, Fla.
— Oakland, Calif.
— Denver, Colo.
— Wichita, Kan.
— Baltimore, Md.
— Kansas City, Mo.
— Columbus, Ohio
— Omaha, Neb.
— Tacoma, Wash.
— Portland, Ore.
— Sacramento, Calif.
— Boston, Mass.
— Colorado Springs, Colo.
— Seattle, Wash.
— Minneapolis, Minn.
— Honolulu, Hawaii
— Washington, D.C.
— New Orleans, La.
— Tulsa, Okla.
— Oklahoma City, Okla.