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June 08, 2021

Smartphone ownership and home broadband adoption are up slightly since 2019. And 30% of Americans say they at least sometimes experience problems connecting to internet at home

Chart showing modest growth in share of Americans who say they own a smartphone or have broadband at home, but 30% say they often or sometimes have problems connecting to the internet at home

Smartphone ownership (85%) and home broadband subscriptions (77%) have increased among American adults since 2019 – from 81% and 73% respectively. Though modest, both increases are statistically significant and come at a time when a majority of Americans say the internet has been important to them personally. And 91% of adults report having at least one of these technologies.

A Pew Research Center survey of U.S. adults conducted from Jan. 25 to Feb. 8, 2021, also finds that some Americans have difficulties when trying to go online. Some 30% of adults say they often or sometimes experience problems connecting to the internet at home, including 9% who say such problems happen often. Still, a majority of Americans say these connection troubles occur rarely (41%) or never (21%).

To download report, CLICK HERE.

 

 

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