Business
Empathy and AI Shape Today’s Leading Customer Experiences [REPORT]
Top performing US companies in customer experience leverage values-based empathy, personalization, AI, and other innovative technologies to gain a competitive edge, according to the new KPMG US Customer Experience Excellence (CEE) report.
MUJERES LATINAS EN ACCIÓN: A Story 50 Years in the making ……
After an exclusive premiere in Chicago, Illinois, Mujeres Latinas en Acción (Mujeres) is elated to announce the first official Puerto Rico screening of the documentary, Mujeres Latinas en Acción: A Story 50 Years in the Making by filmmaker, Glorimar Marrero-Sánchez at the Caribbean Cinemas Fine Arts Miramar on Wednesday, December 11, 2024.
The real cost of business abandoning inclusion
Following Walmart and others’ withdrawal from DEIB initiatives, consultant Lisette Arsuaga explains how these businesses are out of sync with real Americans’ expectations. By Lisette Arsuaga, Co president and co CEO
ANA EDUCATIONAL FOUNDATION encourages Giving Back to Marketing Industry’s Next Generation
Kicking off on GivingTuesday and through the end of the year, the ANA Educational Foundation (AEF) is doubling down on donations for its University Membership Program. The ANA Educational Foundation’s Give the Gift of ANA University Membership program allows organizations to donate an ANA membership to a school of their choice. These memberships enable both professors and students to tap into the vast network of industry programs, speakers, and curricula that the ANA and the AEF offers academia and future talent.
The future of media agencies: Is long-overdue innovation on its way?
Media agencies are under immense pressure. With new models emerging and more evidence of what advertisers want in the new world, change is afoot.
‘Get me on Rogan!’: PR scrambles to navigate new media
Corporate executives and other public figures emerged from this month’s election with a new task for their handlers: urgently figure out how to make them more like the loose, podcast-friendly Donald Trump, and less like the scripted and corporate Kamala Harris.
The Long Tail of the Advertising Business
To remain relevant — and profitable — agencies must regularly reevaluate their offerings to ensure they are optimizing the dynamics of the long tail of the advertising business.
Rolling Back DEI Initiatives
I considered writing a think piece on what Walmart rolling back its DEI initiatives means, but as I started, it hit me: they were never really about DEI. By Mario Xavier Carrasco / ThinkNow
Marketing is dead. Advertising is deader. Long live growth hacking? Part 3
By Gonzalo López Martí - Creative Director
- Many growth hacks are glorified, carefully orchestrated bait & switch maneuvers.
- Throw in a little word of mouth* and BINGO.
25TH EDITION OF HMC HISPANIC MARKET GUIDE: A comprehensive Playbook to help Marketers STOP Latino Coating & Reach Hispanic Market with Authenticity [DOWNLOAD GUIDE For Free]
On the heels of launching its #STOPLATINOCOATING campaign, the Hispanic Marketing Council (HMC) has released its highly anticipated 2024 Hispanic Market Guide as a roadmap to help marketers effectively and authentically connect with U.S. Latinos, currently positioned as the fifth largest global economy. This year marks the 25th edition of the market guide, which has served as a valuable resource for the industry and a vehicle for helping brands tap into the Hispanic opportunity.
4 in 5 Gen Z Employees Say They’re Victims of Generational Stereotypes, Costing Them Jobs and Promotions
Generation Z (Gen Z) knows they’re considered hard to work with, and they’re frustrated about it.
Stopping Burnout
Exhausted teams risk losing talent and producing substandard work — to keep them fresh, marketing leaders must prioritize their teams' mental and physical well-being
Meet the New Tech Trailblazers: Hispanic Communities Redefining Innovation
Imagine a vibrant community that's not just keeping up with technology but actively shaping its future. Hispanic consumers in the U.S. are doing exactly that—emerging as influential leaders in the tech world, blending rich cultural heritage with cutting-edge innovation. By Sylvia Vidal - Senior VP of Insights | Expert in Multicultural, LGBTQIA+ and U.S. Hispanic Research | Advocate for Inclusive Insights |Specialist in Latin American & Caribbean Markets | Qualitative & Quantitative Specialist
CMO: Facing extinction or adapting?
In many ways, the modern CMO is a bridge-builder and collaborator—a far cry from the rockstar CMOs of yesteryear.
d expósito & Partners Wins HPRA National ¡BRAVO! Award for Nielsen: Advancing Inclusivity and Representation in Media
d expósito & Partners and its public relations practice, Resonant, proudly announce their recognition at the 2024 HPRA National ¡BRAVO! Awards, winning in the B2B category for exceptional work with Nielsen in promoting inclusivity and representation in media. The agency’s strategic efforts amplified Nielsen’s inclusive representation reports, known as their Diverse Intelligence Series (DIS), which emphasize the critical importance of media diversity and actionable strategies for brands to better connect with diverse audiences.
Marketing is dead. Advertising is deader. Long live growth hacking? Part 2
By Gonzalo López Martí - Creative Director
- As we discussed last week, many growth hacking schemes are based on some sort of referral incentive: reward existing users for reeling in friends and family.
Workplace Friendships Play a Critical Role in Employee Mental Health, Job Satisfaction
Fostering workplace friendship is critical to employees’ mental well-being and job satisfaction in today’s digitally driven work environment, according to a new study released by KPMG LLP (KPMG), the U.S. audit, tax and advisory firm.
POLAR Premium Beer enters US Market.
Empresas Polar, a Venezuelan food and beverage company, has officially launched its new Polar Premium Beer in the United States. Brewed at its plant in Auburndale, Florida, Polar Premium Beer captivates with its unique flavor and exceptional quality.
“Driving Growth & Representation: A Conversation with Santiago Negre, Chair of the McDonald’s Hispanic Owner-Operators Association”
Last month we featured an Immigrant Archive Project tribute video to the McDonald's Hispanic Owner-Operators Association (MHOA), celebrating their outstanding leadership and contributions to the U.S. Hispanic market. Inspired by this video, we decided to follow up with a Q&A with Santiago Negre, the association’s Board Chair.
Hyundai Motor Company Appoints José Muñoz as Chief Executive Officer
Hyundai Motor Company (HMC) announced the appointment of José Muñoz as the company’s President and CEO, effective Jan. 1, 2025. Muñoz will lead Hyundai Motor Company’s global business, succeeding current President and CEO Jaehoon Chang, who has been promoted to the Vice Chair of Hyundai Motor Group – Automotive Division.
