I’ll wager you’ve all seen one: they’re slow paced, backed by acoustic piano and open with shots of empty city streets. Those shots are followed by people copying with life in Coronavirus-enforced lockdown, then the brand that you can’t remember tells you that they’re there for you. ‘They’ are the COVID-19 ‘emotional support’ ad. And it’s time they stopped, or they got a lot better. by Daren – Global Head of Creative / Kantar