Agency

The idea of “brand” is now synonymous with “experience.” A brand today is our cumulative experience with and perception of an entity. Not surprisingly, the single largest determinant of brand experience is an organization’s employees. Despite this awareness, the path to “employee-service-profit-chain” success is mired in obstacles.

With 2010 Census questionnaires set to arrive in mailboxes across the country by mid-March, the U.S. Census Bureau is preparing to launch a $133 million national advertising campaign to boost participation rates in the once-a-decade population count. For every percentage point increase in the 2010 Census mail-back response rate, the Census Bureau saves $85 million in follow-up with nonresponding households.

Virtually all consumers purchase locally grown and/or manufactured Puerto Rican products, according to the latest CARIBBEAN BUSINESS/WOSO Radio/Gaither International weekly poll. A resounding 95% of those polled said they do so regularly, indicating untapped potential in the market for local products.

Toyota and Honda took top honors in R. L. Polk & Co.’s 14th Annual Automotive Loyalty Awards, which were presented this evening at the 2010 Automotive News World Congress in Detroit. Four new awards were presented including the Most Improved Loyalty to Make, which was won by Audi. In addition, three new ethnic loyalty awards were presented.

Despite the bad economy, blacks’ assessments about the state of black progress in America have improved more dramatically during the past two years than at any time in the past quarter century, according to a comprehensive new nationwide Pew Research Center survey on race.

Arbitron has been notified that the MRC will deny accreditation to PPM services in the following local markets: Atlanta, Baltimore, Boston, Chicago, Dallas, Denver, Detroit, Los Angeles, New York, Miami, Philadelphia, Phoenix, Pittsburgh, St. Louis, San Diego, Seattle, Tampa-St. Petersburg, and Washington, DC. Further, the MRC closed without action audits for two California markets (San Francisco and San Jose) and these two markets remain unaccredited. Arbitron will collaborate with the MRC to re-audit each of these markets in 2010.

There is something very interesting that happens when you visit Barcelona (or Catalunya for that matter). Most residents are bilingual and live in that bilingual world with ease…not very different from Latinos in the US. Now, I am very clear as to the wide political and philosophical differences that exist in Spain between regions like Catalunya and the nation. Issues that come from years of being under a dictatorship that did not allow for regional independent behaving or thinking – much less the use of a different language.

By: Enrique R. Turegano – alPunto Advertising. To read El Blog CLICK above.