vCustomer Corporation, a provider of customer care solutions to English speaking customers in North America and Europe, and Hispanic Teleservices Corporation (HTC), a provider of outsourced customer support for the Hispanic market, announced a strategic partnership to promote their contact center

Arbitron Inc. announced that, beginning September 2001, it will conduct syndicated radio audience measurement services for Mexico City broadcasters, advertisers and agencies.

Roslow Research Group has just released the results of its Spring 2001 Hispanic Internet Usage study. Some highlights:

1 - 43% of Hispanics 16 years of age and over have used the Internet in the past 30 days.

Following a successful pilot test by NetRadio, Arbitron Inc. has launched a new webcast audience measurement service which gathers audience demographics of individual streaming media channels.

Nielsen//NetRatings published its first data on the at-home surfing behavior of Internet users in Mexico.

More than half (52 percent) of all of the people who moved between March 1999 and March 2000 did so for housing-related reasons, according to a pair of reports issued by the Commerce Department's Census Bureau.

Blacks ended the 20th century by returning to the region that they spent most of the century leaving. Their return reinforces the South's distinct racial profile as a mostly white-black region.

Access Worldwide Communications, Inc. announced that it has moved the headquarters for its TelAc Teleservices Group from Arlington, Virginia to Hyattsville, Maryland, effective May 29.

Americans in growing numbers agree that their homes are not just family havens (79%, up four points since 1998), but that they have come on strong as entertainment centers (78%, up 16 points) and learning centers (48%, up 13 points), according to the study by Roper Starch Worldwide, a leading glo

Data from the 2000 census will be released over the next two years on a flow basis. These state-by-state news releases (including data for the District of Columbia and Puerto Rico) provide users this data on individual state web pages as it becomes available.

Over 20% of customers walk out without buying anything when they experience bad customer service, and an equal number stop shopping at the store altogether. Twenty-six percent tell their friends about the experience and urge them not to shop at the store, either.

More young people than ever before view their parents' working outside the home as a positive development, according to the 2000 Roper Youth Report, an annual syndicated research study focused on American kids, tweens, and teens.

The median age of the U.S. population in 2000 was 35.3 years, the highest it has ever been. The increase in the median age reflects the aging of the baby boomers.

Univision Communications Inc. released a study conducted by Applied Research & Consulting LLC (ARC) analyzing the habits and preferences of Hispanic Teens. Applied Research & Consulting is one of the nation's leading independent research firms.

Key Findings of the ARC Study:

Dramatic increases in both the size and ethnic diversity of America's population, reflected in the 2000 census, are drawing a mixed reaction from the public.