Consumer 2020: Reading the signs

We live in times characterized by change and volatility, yet we can be certain of one thing: consumer values, needs, and behaviors will continue to evolve. Consumer 2020: reading the signs draws together insights into economic and demographic trends, considerations of finite resources, and the ever-more dramatic impact of technology on our daily lives, in order to make some predictions about how our attitudes and patterns of consumption will change over the next decade.

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http://www.deloitte.com/assets/Dcom-Global/Local%20Assets/Documents/Consumer%20Business/8664A_Consumer2020_sg8.pdf>