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Healthcare elsewhere: the rise of medical tourism

By Gonzalo López Martí – Creative Director
www.LopezMartiMiami.com/

  • Healthcare on US soil is way too expensive and bound to become more so in the future.
  • It’s just a matter of supply and demand.
  • Life expectancy is getting longer.
  • Boomers are mostly retired and not planning on kicking the bucket anytime soon.
  • Gen-Xers are about to turn the corner.
  • Millennials and Centennials are terminal hypochondriacs.
  • There’s a chronic disease epidemic in America, as unconfirmed Secretary of Health and Human Services RFK Jr. likes to trumpet from the hilltops to widespread chagrin.
  • Social Security is running ever-growing exponential deficits.
  • Something’s gotta give.
  • Unwinding and dismantling the entrenched edifice of US healthcare to make it leaner and cheaper will not happen without some pressure.
  • Internal and external.
  • Despite its good intentions, the Affordable Care Act, aka Obamacare, only made it more bloated, opaque, bureaucratic and costly.
  • The political will to reform it is simply not there: cutting costs and pushing back against special interests has been known to derail many a Beltway career.
  • No living, breathing official, elected or otherwise, would want to go down in history with such an accomplishment sticking out like a sore thumb on his or her record.
  • The only way out, I’m afraid, is disruptive private sector innovation.
  • In other words: COMPETITION.
  • More supply to push prices down.
  • Enter medical tourism.
  • In Asia it is common practice to cross borders in search of better &/or more affordable medical care.
  • Trivia: which Asian country treats the most inbound health tourism patients?
  • Thailand.
  • The procedure?
  • Sex changes.
  • We Hispanics are not foreign to the concept.
  • The concept of medical tourism, not sex changes.
  • We all have a Hispanic friend or relative who forays south of the border to get work done on the cheap.
  • It is common practice among Hispanics in California to pop over to Tijuana to see dentists., ophthalmologists, optometrists, orthopedists, you name it.
  • We vote and shop with our feet.
  • Even when our health is at stake.
  • Let me rephrase: especially when our health is at stake.
  • Lo & behold, mainstream Americans are following on our footsteps.
  • Makes no sense to fly sixteen hours to Asia for a root canal.
  • But Costa Rica is only three hours away.
  • According to credit & debit card issuer Visa, 11 million Americans travel abroad every year for medical treatments.
  • They are usually in their late 40s or older.
  • They claim that trying foreign care is worth if the overall savings exceed the $5K mark*.
  • Should outbound medical tourism become a commonplace among Americans at large, the US healthcare establishment will kick & scream.
  • Lobbying & PR firms in Washington, DC, will do some serious winin’, dinin’ & invoicin’ to try and stop it.
  • Expect smear tactics: “Healthcare overseas is sketchy and risky”.
  • Mind you, it is not entirely untrue.
  • If you are planning on going abroad to get treatment, DO YOUR RESEARCH.
  • THOROUGHLY.
  • Full disclosure: I have skin in the game.
  • López Martí Miami has not one but two clients pushing for medicine without borders.
  • One of them is Cleveland Clinic, a revered institution ranked #2 among the best hospitals in America (#1 in cardiology for some 30 years now).
  • Cleveland Clinic has a program called GPS (Global Patient Services) catering to foreign patients in search of the highest care available in the planet.
  • This target audience is not short of cash: they are high-net worth folks with the ability to pay out of pocket for extremely complex procedures.
  • As you might imagine, it is a white glove, concierge service proposition, to borrow terminology from the hospitality industry.
  • Pun not intended.
  • Our other client in the field of medical tourism is PROMED, a Costa Rican NGO (a cooperative, to be precise) amalgamating efforts by multiple healthcare providers in said country trying to put forward coordinated and concerted efforts to attract international medical tourism.
  • See, Costa Rica receives thousands of Americans every year who undergo affordable procedures and treatments: root canals, plastic & orthopedic surgery, Lasik, etc.
  • IVF and cardiothoracic interventions are less common but not unheard of.
  • Naturally, if you fall with appendicitis, you must dial 911 ipso facto.
  • However, if you have the chance to plan ahead with a few months’ time, booking a flight to Costa Rica is a no brainer, financially and vacationally.
  • Not sure “vacationally” is a word in the English language but you get the point.
  • How is this not a conflict of interest, you might ask?
  • Good question: it just so happens that there’s no competition between these two clients.
  • Cleveland Clinic is in the inbound medical tourism business.
  • Costa Rica is in the outbound medical tourism business (seen from a US POV, that is).
  • The overseas patients who fly to see specialists at Cleveland Clinic’s campuses in Ohio or Florida seek ultra-high complexity procedures unavailable in their home countries.
  • Conversely, Americans seeking treatment in Costa Rica look for affordable yet reliable care in low complexity fields.
  • Cleveland Clinic’s competitors are Mayo Clinic, Johns Hopkins, UCLA, to name a few.
  • Costa Rica’s competitors are Mexico, Panama and Colombia.
  • For now.
  • The landscape will keep changing.
  • Disruption will come to the sector one way or another.
  • Artificial intelligence, telemedicine (I prefer to call it “remote care”), robotics, you name it.
  • The healthcare status quo is on the brink of some drastic change.
  • What Uber and Lyft did to the taxi business but taken to eleven.
  • There will be blood on the streets.
  • Figuratively speaking.
  • The cost of healthcare is just too damn high.
  • Most procedures in Costa Rica are at least 50% cheaper.
  • A good ol’ hip replacement costs north of $30K on US soil.
  • In Costa Rica: less than $20K.
  • We’re talking about the same exact titanium prosthesis.
  • Eventually cultural and legal barriers will fall.
  • Sooner or later the dam will break and reality will prevail.
  • A friend of mine put it nicely: the US might the best place in the world if, God forbid, you suffer from a rare disease requiring complex experimental treatment.
  • Conversely, it ranks pretty low among industrialized and not so industrialized nations if you twist your ankle while pressure washing your patio.
  • In the former case, if you are willing to be a guinea pig for Big Healthcare, you might receive the latest, greatest state-of-the-art treatment imaginable, possibly subsidized by professionals wiiling to burnish their resumes and corporations willing to advance science, discover new, cutting -edge medical technology and make a ton of money after the FDA fully approves.
  • In the latter case, the big healthcare will treat your swollen ankle like a frickin’ ATM machine.
  • Legislation is downstream from politics.
  • Politics is downstream from culture.

Is America ready for the globalization of medicine?

  • We’ve been doing it for ages: getting healthcare south of the border.
  • We as in Hispanics living on US soil.
  • Looks like non-Hispanics are doing it too.
  • More and more.
  • It is a niche.
  • For now.
  • Its election time and the debate: do we want socialized or private healthcare?
  • The naming can be misleading: single-payer, nationalized