Is Online Sample Ignoring Gen X Consumers?

Sandwiched between silver sneakered Boomers and digitally savvy Millennials, Gen X gets lost on the consumer continuum, only to be upended again by youth, as Gen Z becomes the next media darling. Described as the “ignored generation,” Gen Xers, born between 1960 and 1982, are often accused of contributing less to culture and society.

But is that true? After all, the internet was born on their watch (1983). Video game consoles like Atari emerged, paving the way for PlayStation and Xbox. And the concept of at-home movie viewing became a reality with VHS tapes, precursors to streaming (you’re welcome, Netflix). So, why is Gen X somewhat of a “neglected” middle child? Short answer – a lack of research.

Purchasing Power

The oldest Baby Boomers are starting to pass away, while the youngest is beginning to retire. On the other hand, Gen X consumers are still relatively young and control a significant portion of the economy with their purchasing power. They are highly educated, make up 65% of the U.S. workforce, and 85% are business owners. Millennials, on the other hand, created the sharing economy and made living in a hostel cool but are generally not top earners. Marketing to Gen X, on the other hand, presents clear advantages, but is still underutilized.

Hispanics

Multicultural Gen X consumers came of age in the ‘80s and ‘90s. During that time, mainstream marketing targeted Hispanic Baby Boomers through Spanish TV programs like Univision and Telemundo.

Gen X Hispanics tend to be bilingual, composed of a mix of U.S. and foreign-born individuals brought to the U.S. at a young age, enabling them to toggle between Spanish to English easily.

Their purchasing power, just like the rest of their generation, is among the highest compared to Millennials and Gen Z. Despite having more purchasing power, the sample industry still looks for Boomers that only speak Spanish or Gen X Latino/Hispanics (LatinX).

Gen X Opportunity

While they didn’t transform the cultural economy or create a social media platform, Gen X consumers are educated, employed, and the parents of the first majority-minority generation in history – Gen Z. For market researchers, focusing on Gen X is essential for growth. It behooves us to understand this generation to ensure their experiences as consumers are ideal and provide clients the insights they need to differentiate themselves in the marketplace.

About Author:
Art Padilla is a Director of Panels at ThinkNow. He has over eight years of experience in Online Market Research and successful performance-based business development efforts. In his new role, Art is responsible for the demand side of business development at ThinkNow which includes survey-providing partner relationships, strategic partnerships, and global bids management. Art also heads up ThinkNow’s Latin American (LATAM) online sample services and is focused on the overall growth of the company’s online sample division. Art has a B.S. in Economics from Georgia State University.