When Technology Fails.
November 1, 2008
Half (48%) of tech users need help from others in getting new devices and services to work, and many experience tech outages when there is a glitch with their home internet connection, computer, or cell phone. Coping with these failures is a hassle for many tech users and helps to distance them from technology use.
To view report CLICK on link below (Adobe Acrobat Reader required):
http://www.pewinternet.org/pdfs/PIP_Tech_Failure.pdf>
