Why Americans Don’t Fully Trust Many Who Hold Positions of Power and Responsibility [REPORT]

Members of Congress and technology leaders are rated lower in empathy, transparency and ethics; public gives higher scores to military leaders, public school principals and police officers

Most think key institutional actors behave unethically at least a little of the timePeople invest their trust in institutions and those who have power for a variety of reasons. Researchers have found that people’s confidence in others and organizations can include their judgments about the competence, honesty and benevolence of the organizations or individuals they are assessing, as well as factors such as empathy, openness, integrity and accountability. These perceptions can be seen as building blocks of trust.

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