Digital

Kelly Downey, VP, Strategic Growth Channels, Unilever, John Saguto, VP, Pet Specialty Group, Nestle Purina, and Erin Nelson, CMO, Bazaarvoice, shared their insights around the future of e-commerce during a panel discussion at Nielsen's Consumer 360 conference. The panel, moderated by Fortune's Adam Lashinsky, covered a range of topics including the power of discussion and social sharing, the importance of being "consumer-centric," and the power digital has on e-commerce conversion rates. Available at HispanicCMO.com

Socializing the television experience is an attractive proposition for content owners and marketers alike—as well as for many viewers who enjoy discussing their favorite shows online, either before, during or after watching.

Consumers are expected to adopt connected television in a big way—and soon marketers will have no choice but to join them. According to DFC Intelligence, 24 million North American households currently own a connected TV.

Marketers, retailers, content owners and technology firms are more focused than ever on obtaining
results from investments in digital marketing. If past years were about amassing data from the touchpoints between companies and consumers, 2012 will be about curating, filtering and measuring that information to drive outcomes.

As marketers continue to expand the slice of their digital ad budget dedicated to online video, a better understanding of metrics in this area has become a necessary part of doing business. But the relative newness of online video, as well as the absence of any clear measurement standards, will likely present challenges to marketers as these types of campaigns mature.

According to PwC US’s Private Company Trendsetter Barometer, most private companies (70%) are now doing some form of customer outreach through digital avenues, including via email and company websites. Within this group of Trendsetter companies that engage/research customers digitally, 67% are leveraging social media and mobile devices to that end.