Perspectives: Multicultural Shoppers Are Drug Stores’ Growth Opportunity
It’s no secret that the U.S. retail landscape is experiencing one of the most seismic shifts in decades. Each day brings new challenges to navigate such as consolidation, price wars, channel fragmentation and major shifts in when, where and how consumers shop. Drug stores are not immune to these dynamics, either, and in many cases are hard at work to keep up with the changes in the industry. By Courtney Jones, VP, Multicultural Growth & Strategy

How a data-based approach to anticipating consumer behavior will change marketing forever
NBCUniversal/Telemundo and América Móvil jointly submitted to the Mexican Football Federation bids for the Mexico National Team media rights, one for the United States, and the other for the rest of the world, for two World Cup cycles. The bids include rights to all men’s and women’s Mexico National Team divisions.
On the evening of November 4, 2008, President-elect Barack Hussein Obama, flanked by his wife Michelle, and his daughters Malia and Sasha, took the stage at Chicago’s Grant Park in front of tens of thousands of people, many who shouted “Yes we can!” It was his first address to the nation after winning a decisive victory to become the nation’s first African-American to ascend to the highest elected office in the nation. By David Morse / New American Dimensions
With the explosion of digital media and data over the past 20 years, however, and the technical challenges it introduced, the entire marketing ecosystem veered away from people-based principles. Marketers, caught up in the excitement over opportunities created by the always-connected consumer, lost sight of the fact that they were no longer marketing to people, but to approximations of people — cookies, mobile IDs, and a host of other digital identifiers.
Nobody knows your company quite like those on the front lines. Junior producers, account execs, senior planners – they have visibility on details upper management can never have. These people see firsthand where resources are mismanaged and opportunities are missed.
Advertising is facing challenges on many fronts, especially within the two largest media, digital and television. Among the large packaged goods marketers and big brands who dominate television, we have market-share losses to smaller brands driving reduced spending for many who budget for advertising as a percentage of revenue and zero-based budgeting tactics for others.
It’s no secret that today’s multicultural market has exploded. Nearly half of the American population identifies as part of one minority group or another. However, multicultural agencies have been slow to adapt to the changing marketplace. 























