Some very bright people, whom I respect as colleagues, have expressed skepticism about a Total Market approach. But they miss some key points in their understanding and its viability.
The article Requiem for Total Market quoting David Morse and Pedro de Cordoba does a good job describing Nielsen’s definition of the New Mainstream. It is a fact that today America is more diverse and smart marketers will reflect that in their go-to-market calculations. There is no going back to the days of silos for clients or agencies. Clients are changing and they expect their agencies to keep pace. Will it be easy? No. Will it work? Yes. And we have seen ample evidence of clients who are doing excellent campaigns that reflect smart thinking and collaborative efforts between their agencies and well as stand-alone programs. There is no one-size fits-all solution when it comes to a Total Market approach.
By Roberto Orci, President and CEO, Acento