Growing faster than the general population and maintaining income and education rates higher than any other racial or ethnic group, Asian Americans continue to make gains as tech-enabled influencers with unlimited potential. Asian Americans have the added advantage of maintaining ties with brands based in their native countries that are global leaders in smartphone manufacturing, social media and online commerce.
Marketing
ASIAN AMERICANS – Digital Lives and Growing Influence [REPORT]
Why “I am right, you are wrong” is bad for brands
Everyone knows that to get noticed in today’s frenetic media environment you have to pick a side and argue your case as vehemently as possible. That strategy might spawn a negative reaction, but then they say there is no such thing as bad publicity. But what if making hyperbolic assertions is undermining the effective practice of marketing? by Nigel Hollis
Redefining the Lost Art of Conversation
The scene: 100,000 years ago in Africa. Ancient humans, looking to organize for protection and survival, build off of a common framework — the first language. This allowed them to find each other, to hunt and gather, and to seek shelter from the elements as a community. By Philip Kinzler
Perspectives on personalization @ scale [REPORT]
Personalization is teetering on the edge of the buzzword precipice. But companies that can figure out what it really means and how to take advantage of it are already outstripping their competition.
How Less Can Often Be More
I recently went to the grocery store with my 7-year-old daughter for our weekly grocery shopping. I am trying to get her to become more autonomous and independent, so we had two shopping lists—a smaller one for her and the longer one for me. In terms of selection, I granted her the liberty to choose whatever product/brand she likes as long as she stuck to the list. By Smruti Kulkarni Shanbhag, Nielsen Design Solutions – Europe Lead
Integration Over Interruption
When The Hershey Company brand Reese’s Pieces was featured in the 1982 hit film E.T., sending sales soaring, the use of product placement in movies and TV shifted into high gear. Who could forget the association of Aston Martin with James Bond, or Nike with Forrest Gump?
Some further truths about brand image perceptions
In his latest blog post, Byron Sharp has some pretty strong words to say about brand tracking. As usual, there is lots in his post that is true and important to say, but not that much that is as new or challenging as the headline suggests. by Josh Samuel
Customer Experience Execs Adapting to Millennial Expectations
Millennials have been the focus of advertisers, retailers and media for over a decade, but as influential as this group has been, meeting millennials’ expectations has proven difficult.
Rethinking Media
I was going to write about the Facebook/Google duopoly, but I got sidetracked by this question: If Google and Facebook are a duopoly, what is the market they are controlling? by Gord Hotchkiss
Disturbing trends in the Cannes Effectiveness Lions
In a previous post I mentioned that there were some disturbing trends lurking in WARC’s analysis of campaign trends from this year’s Cannes Lions. To my mind those trends say a lot about the sorry state of marketing practice today. by Nigel Hollis
Audience “IDENTITY” A Primary Need For Marketers
Determining audience “identity” has become a major priority over the past year for U.S. marketers, many of whom plan to increase their investment in finding and developing identity solutions.
In Today’s Hyperconnected World, Convenience Is The Ultimate Currency [REPORT]
Rising internet penetration, denser urban locations, faster paced lifestyles and challenging working hours are adding more and more layers of complexity to consumers’ lives. According to the World Health Organization, “workplace stress is the health epidemic of the 21st century,” and multiple agencies have tracked the steady rise of anxiety related illnesses around the world. Consumers are feeling more stretched than ever before, and are increasingly striving for convenient solutions which help to simplify their busy lives.
Johnson’s announces brand reinvention in its 124-Year History
Johnson’s has radically transformed its 124-year-old brand to meet the needs and preferences of modern parents.
Considering Trust In Marketing
It sometimes seems as if we’re living in a post-trust age, when nothing and no one is beyond question or reproach. Granted, there are plenty of people and organizations that have been guilty of abusing our trust, and the damage can be serious.
Advertising Trade Association Responds to U.S. Census Citizenship Question
The major trade associations representing the advertising industry — are jointly writing to express opposition to the addition of the new census question that asks, “Is this person a citizen of the United States?”
Personalization at scale: First steps in a profitable journey to growth
Personalized communication with every customer is the future of marketing. McKinsey partners Julien Boudet and Kai Vollhardt say it’s easier than many marketers think, if you begin with the data you have. By Julien Boudet and Kai Vollhardt
Why CMOs Are Agonizing Over Data Breaches
Big data breaches like the ones that Yahoo and Target had can spell the end of a CMO’s career, according to Warren Zenna, founder of Zenna Consulting Group.
Solving the growth challenge in consumer packaged goods
The magnitude and pace of change in the US market have undermined traditional growth models for many consumer-packaged-goods companies, especially larger ones. Companies need to combine greater agility with new types of scale advantage to compete more effectively.
No customer left behind: How to drive growth by putting personalization at the center of your marketing
Successful personalization at scale requires four elements working in tandem. Here’s how marketing leaders build the operating model to make that happen.
The Viability of Heritage Marketing
Brand loyalty is somewhat habit-based. Consumers buy products because their parents bought them, passing brand equity from generation to generation. Marketers know this and often leverage that heritage with customers, but in a world where there is disruptive competition for brand loyalty, is heritage marketing still viable? By Amelia Duggan