Trust is a matter of people over perfection

Can we leverage people’s stories, using advances in artificial intelligence, to understand how one brand leveraged trust as a way of prioritizing people over perfection? Yes, we can.  by Ansie Lombaard – Senior Global Innovation Director / Kantar

Prior to COVID-19, Urban Core Counties in the U.S. Were Gaining Vitality on Key Measures [REPORT]

Following decades of rising population and affluence compared with the central cities, the luster of the nation’s large suburbs has diminished since 2000. Though the suburban population continues to increase at a relatively healthy clip, a range of indicators show that large suburban counties are lagging the gains of their urban core counterparts. Compared with 2000, suburban populations are now less engaged in the labor market, experiencing declining household incomes and seeing housing stock value that has not kept pace with that of the central cities.

OTT in the marketing mix: where marketers are going wrong and what they can do to fix it

Over-the-top streaming just had its largest quarter of growth in Q1 2020, yet many brands are having trouble finding success on this emerging platform or not investing at all. It is the fastest growing channel by ad dollars in the US and has recently gained the largest share in time spent viewing of any channel across all ages. The data shows OTT is changing the way consumers view video content and provides advertisers a familiar way to plan and reach them.

Sensis wins Digital Marketing Contract for the U.S. Census Bureau

The United States Census Bureau has engaged the integrated digital agency Sensis to provide enterprise-level social media and digital marketing support services to tell the story of the U.S. Census Bureau. Sensis, along with partner Deloitte Consulting LLP, will create engaging and educational digital content to tell the story of the U.S. Census Bureau and how its data powers American society.

The Minority-Majority Shift. Two Decades That Will Change America. It’s Time For A New Script In Hollywood

2020 is the year when the majority of all Americans under seventeen years old will be from a minority background, a process that will culminate with a so-called “minority-majority” population by the mid-2040s. These demographic changes will bring about a significant transformation to Corporate America, and during the next few months, I will discuss some of these consequences, in each article targeting one specific area of our business environment.  By Isaac Mizrahi – Co-President – ALMA

Annual Auto Marketing Report: Drive Connections with Multicultural Consumers [REPORT]

Technology has transformed the way consumers shop for cars, and the novel coronavirus (COVID-19) pandemic is accelerating this pre-existing trend. Data has proven that many of the shifts in behavior we saw at the peak of the pandemic are here to stay and an enhanced online shopping experience will become the norm for many more industries.

Work is NSFW [“not safe for work.”]

1.   in Recruiter: “I’ll call you tomorrow.”
2.   in ECD: “The client changed direction.”
3.   in CCO: “It’s not Cannes-worthy.”
4.   in C-Suite: “We’re realigning to better meet client exigencies.”

Media must mind the trust gap

Consumers are using more connected personal devices to organise, curate and discover media. In other words, in theory, consumers can go anywhere they want for news and information. The industry is responding and is designing offerings to revolve around these personal preferences. This offers many new opportunities for brands but it also comes with challenges.

Understanding and shaping consumer behavior in the next normal

Months after the novel coronavirus was first detected in the United States, the COVID-19 crisis continues to upend Americans’ lives and livelihoods. The pandemic has disrupted nearly every routine in day-to-day life. The extent and duration of mandated lockdowns and business closures have forced people to give up even some of their most deeply ingrained habits—whether spending an hour at the gym after dropping the kids off at school, going to a coffee shop for a midday break, or enjoying Saturday night at the movies.

How brand marketers have been led astray by their data

As this blog nears the end of its existence I cannot help but reflect on the different themes that run through its 14 years of content – don’t worry, this is not another post about the importance of perceived difference to brand growth – however, it is a related subject: how often brand marketers get led astray by data.  by Nigel Hollis

The massification of the resource depreciates it, or what multicultural marketing can teach everybody during this crisis

During this quarantine we’ve been naming new products, creating new campaigns, doing planning and/or resetting objectives for clients and business prospects because we’re certainly in uncharted territory. It’s like playing a game while the rules are changing (We play to set the new rules.) I’d like to share some thoughts that I’ve identified as a result of this process.  By Pablo Carpintero

Consumers Follow Brand Promises and Focus on Brand Values

Over 1,000 advertisers have paused ads from Facebook for the month of July to support the Stop Hate For Profit campaign that seeks to pressure the social media network to make a better effort to remove hate speech and harmful content from its platform. In response, Facebook shared plans to address demands.

Most Americans say social media companies have too much power, influence in politics

A majority of Americans think social media companies have too much power and influence in politics, and roughly half think major technology companies should be regulated more than they are now, according to a new Pew Research Center survey that comes as four major tech executives prepare to testify before Congress about their firms’ role in the economy and society.

Companies Face Brand Reckoning as COVID-19 Drives Shift in Brand Preferences for Nearly 1 in 2 Americans

As Americans continue to cope with the uncertainty of health risks, economic downturn and restrictions in day-to-day living caused by COVID-19 and intensified by flashpoint events highlighting systemic racism in the United States, nearly half (45%) say their brand preferences have changed. Close to three quarters (74%) said the recent protests against racial injustice have made it more important to support businesses that improve diversity and inclusion, according to new research by global communications consultancy Ketchum.

Sustaining and strengthening inclusion in our new remote environment

Working from home has become commonplace globally. The dramatic workplace changes introduced in response to COVID-19 have provided organizations the opportunity to reset team dynamics. This major shift can, and should, also serve as a catalyst to embed more inclusive practices and more effective leadership skills. Since working remotely could become permanent for some employees in the next normal, organizations and teams should not miss this opportunity to introduce new, valuable habits.

Agencies: All Change Please, All Change

You don’t need a smart-arse blogger to tell you that these are uniquely difficult times, nor that some things won’t ever be the same again. All of us have examples to hand – from our attitudes towards home working, to how we feel about walking into shops or eating in restaurants right through to the likelihood of ever again paying for anything with cash.  By Brian Jacobs / The Cog Blog

How CPG companies can sustain profitable growth in the next normal

The arrival of the COVID-19 pandemic suddenly and completely reshaped the consumer landscape at the start of 2020. At the same time consumer packaged goods (CPG) companies were looking to break out of a decade of inconsistent growth, many saw their expectations of growth replaced by a struggle for survival, while others had to ramp up production to meet never-before-seen spikes in consumer demand.

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