Fueling the Customer Decision Journey by Understanding Intent

At this year’s Advertising Week New York , brands, advertising agencies, and technology platforms came together to share insights around a common theme: How do we better align to customer expectations in an age of constant digital disruption?

Top Contributors to the Breakdown of Trust in the Ad Ecosystem

Earlier this year the ANA launched the Trust Consortium in partnership with our outside counsel, Reed Smith LLC, to help address the issue of trust between marketers and the advertising ecosystem. The Trust Consortium consists of subject matter experts committed to working together to keep trust on the front burner, emphasizing transparency, integrity, and growth for the overall health and well-being of the industry.  By Bill Duggan

7 Key Features of a Marketing KPI Dashboard

Using a dashboard to measure and present key performance indicators (KPIs) is essential for any marketing team. A central repository of the most critical indicators of your business’ health helps inform strategy and tactics, and it lets the C-suite make adjustments that can steer the company on a better course.

2019 Holiday Outlook [REPORT]

Consumers are somewhat optimistic about holiday shopping this year with 86% telling us they will spend the same or more this holiday as they did in 2018. On average, they will spend $1,284 on gifts, travel and entertainment, a modest increase of 2.7% over last year.

Holiday sales will grow between 3.8 and 4.2 percent

The National Retail Federation said it expects holiday retail sales during November and December to increase between 3.8 percent and 4.2 percent over 2018 to a total of between $727.9 billion and $730.7 billion. The numbers, which exclude automobile dealers, gasoline stations and restaurants, compare with an average holiday sales increase of 3.7 percent over the previous five years.

Social media overtakes print to become the third-largest advertising channel

Advertisers will spend more on social media platforms than on print for the first time this year, according to Zenith’s Advertising Expenditure Forecasts. Advertising expenditure on social media will grow 20% this year to reach US$84bn, while advertisers’ combined expenditure on newspapers and magazines will fall 6% to US$69bn.

Embracing the Era of Deep, Small Data

For years, the business world has been enraptured by the concept of big data. But the era of big data will not last forever. In fact, the replacement knocking on the door is one that might sound counter-intuitive: small da

Marketers Need to Re-Evaluate How They Connect With Hispanic Consumers – Tapping authentically into their culture is a good starting place

With a growing population and a strong attachment to their roots, Hispanics are asserting their cultural influence and carving a space for themselves in the U.S. For many years, advertisers were given a binary choice on how to best reach Hispanic audiences. Either you reach them culturally through Spanish language media or pray that your general market message resonates enough to engage them through traditional media outlets.  By Mike Reid / Pandora

Brands succeed by better delivering against longstanding motivations

I have long been convinced that our basic, human motivations are changing far less slowly than the means to satisfy them; witness this post from 2014. Maybe that is why I enjoyed John Sills’ far more extensive exploration of the subject in a recent WARC article.  by Nigel Hollis

Science change. Part 2

By Gonzalo López Martí – Creative director, etc. / LMMiami.com

  • As I pointed out last week, not too long ago coffee was a stale, passé, commoditized product.
  • To add a definitive nail to its coffin, some scientists in the late 80s found evidence indicating a potential correlation, if not causality, between coffee and certain forms of cancer.
  • In the early 90s the thing was regarded as little more than liquid tobacco.
  • A teeth-staining carcinogenic.
  • Not unlike red wine, which was was headed in the same direction of discredit among consumers and public opinion.
  • Wait!
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