Omni-Channel, Multi-Channel, And The One Magic Missing Ingredient [INSIGHT]
Lately, I have been reading a lot of omni-channel and multi-channel research papers. I shared some findings from Nielsen’s “Screen Wars” study last week, but apart from the Nielsen study, I also read a Google/DoubleClick study called “Reaching audiences across screens,” while IBM offered “Digital Reinvention,” and Digital Doughnut shared their “2015 Multi-Channel Digital Marketing Report.”